Fix 403 Forbidden error in OTRS/Apache
This applies to (at least) OTRS 2.2 on Fedora Core 6 running Apache 2:
To fix this, change the following in the file /etc/httpd/conf.c/otrs.conf
Find the line that reads “Deny from All”, and comment it out by placing a # at the beginning of the line.
Save the file.
Restart Apache
# service httpd restart
Now try browsing your webserver otrs from other machines, success!
This post was written by Content Curator on December 4, 2007
